EDUP is a professional factory that located in Shenzhen, China, who focuses on manufacturing high quality network products since 2004. EDUP has strict quality control department, every products will be 100% inspected by professional machines.
We have professional sales team and powerful R&D team to provide the best after-sales service and professional supports. If you have any technical questions or about our products, please feel free to contact the email to firstname.lastname@example.org.
- EDUP provides 1 year warranty for original EDUP products.
- Within 1 year, if our products have any quality problems, we will help you to repair or exchange new ones to you for free.
- Any shipping fee or customs duties generate during return should be paid by customers. EDUP won’t undertake them.
- We can provide 0.1%~0.3% spare parts depend on different models.
- We recommend you to detect the products or samples as soon as you received them.
- We have sells and agents worldwide, if have products problem, you can contact local sells, agents or point-of-purchase.
- If have any drivers or software problems, please download the drivers or software in our website. We will keep updating the drivers and software.
- The warranty doesn’t cover: Failure to follow the product instructions; Improper working environment or operation; Damage caused by improper installation of third-party products; Physical damage due to human factors.
- EDUP reserves all the right for the final explanation